Last updated January 2026

Privacy Policy

This policy explains what personal information Coozy Home collects, why we collect it, and the choices you have over how it is used.

Information we collect

When you place an order we collect your name, billing and shipping address, email address, phone number and payment confirmation details. Card details are handled directly by our payment processor and never stored on our systems.

We also collect device and usage data — browser type, pages viewed, referring site — through cookies and similar technologies to understand how the store is used.

How we use it

To process and deliver orders, provide customer support, prevent fraud, comply with legal obligations, and — where you have opted in — send occasional emails about new collections. You can unsubscribe from marketing at any time.

Sharing

We share data only with the service providers needed to run the store: our commerce and payments platform, shipping carriers, and email delivery services. We never sell personal information.

Cookies

Essential cookies keep your cart and session working. Analytics cookies are optional and can be disabled in your browser without breaking checkout.

Your rights

Depending on where you live, you may request access to, correction of, or deletion of your personal data, and object to certain processing. Email care@coozyhome.shop and we will respond within 30 days.

Retention and security

Order records are retained for seven years to meet tax and accounting requirements. Data is transmitted over encrypted connections and access is limited to staff who need it.

Contact

Coozy Home, 501 Nichols Rd, Kansas City, MO 64112 — care@coozyhome.shop.